SHIPPING POLICY
At 5DSolarShift, we aim to provide a seamless and timely delivery for all your orders. Below are the details of our shipping process to ensure clarity and transparency.
Shipping Times
We process and ship orders within 2-3 business days after your order is placed. Shipping times may vary depending on your location:
- Domestic Shipping: 5-7 business days
- International Shipping: 10-20 business days
Shipping Costs
Shipping costs are calculated based on your location and the weight of your order. You will see the final shipping cost during checkout before confirming your purchase.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment. Please allow 24-48 hours for the tracking information to update.
Lost or Damaged Packages
We take great care to ensure your package arrives in perfect condition. If your order arrives damaged or is lost in transit, please contact us immediately at 5dsolarshift@gmail.com or call 682-232-0347, and we will assist you in resolving the issue.
International Customs & Duties
For international orders, customs duties and taxes may apply depending on your country’s regulations. Any additional fees are the responsibility of the customer.
Shipping Restrictions
We currently do not ship to PO Boxes or APO/FPO addresses. Please provide a valid physical address during checkout.